Doublespeak
Dec. 15th, 2006 12:30 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
tracker7Today, we have learned, by way of a press release from Gubner Fletcher's office, that Gannett is going to consolidate its three dozen or so call centers into 3 or 4 big ones. One of these is going to be located in Louisville. What is Gannett calling these complaint hotline headquarters? Centers of Excellence.
In addition to being a terribly stupid motivational-poster-worthy name for a facility, it's just flat surprising to hear the words "excellence" and "Gannett" in the same sentence.
In addition to being a terribly stupid motivational-poster-worthy name for a facility, it's just flat surprising to hear the words "excellence" and "Gannett" in the same sentence.