Doublespeak

[tracker7]

Today, we have learned, by way of a press release from Gubner Fletcher's office, that Gannett is going to consolidate its three dozen or so call centers into 3 or 4 big ones.  One of these is going to be located in Louisville.  What is Gannett calling these complaint hotline headquarters?  Centers of Excellence.

In addition to being a terribly stupid motivational-poster-worthy name for a facility, it's just flat surprising to hear the words "excellence" and "Gannett" in the same sentence.

Comments

Gotta love Gannett

[tragical-mirth.livejournal.com]

http://www.washingtonpost.com/wp-dyn/content/article/2006/12/03/AR2006120301037_pf.html

And I quote:

"Next spring, the paper plans to run a large story on a topic it would not identify. It did, however, say that the reporter on the article will accompany News-Press ad salespeople on trips to advertisers as the paper seeks a sponsor for the article. The logic: The reporter understands the project and can explain it best to potential advertisers. Though the reporter will be in sales meetings, he or she will not be part of the sales pitch. Nevertheless, the practice violates one of journalism's fundamentals -- maintaining a leakproof wall between the news and business sides of a newspaper."

Re: Gotta love Gannett

[tracker7.livejournal.com]

Oh, that is just dreadful.